Shipping & Order Information

We want every Bloomara order to arrive as smoothly and quickly as possible. Below you’ll find everything you need to know about order processing, delivery, and what happens after your package is on its way.

When Will My Order Arrive?

Orders are typically prepared and processed within 24 hours.

Once your order has been dispatched, delivery generally takes around 4-12 business days, depending on your location.

Please keep in mind that:

• Orders are not shipped on weekends or public holidays.
  
• Delivery times may be slightly longer during busy periods or holidays.
  
• If your order experiences a significant delay, we’ll contact you by email and keep you updated.
  

Double-Check Your Delivery Address

Before completing your purchase, please make sure your shipping information is complete and correct.

Because we begin processing orders quickly, there may only be a limited window to make changes. If you notice an error after placing your order, contact our support team as soon as possible.

Packages Returned to Us

If your parcel cannot be delivered because the address provided was incorrect or incomplete, it may be returned to us.

In these situations, a restocking fee may apply.

Tracking Shows Delivered, But It’s Missing

Once a shipping carrier confirms that a parcel has been successfully delivered, Bloomara is unable to take responsibility for packages that are subsequently lost or stolen.

If your tracking information shows “delivered” but you cannot locate your package, we recommend checking around your property and with household members or neighbors first. If the parcel still cannot be found, please contact the appropriate local authorities.

Returns & Refunds

Purchases are eligible for return or refund within 60 days of purchase.

Returned products must be sent back in their original packaging. Additional return conditions may apply according to our Return & Refund Policy.

What Happens If an Item Is Out of Stock?

If part of your order becomes temporarily unavailable, we may ship the available products first rather than holding your entire order.

Any remaining items will be sent separately once they are back in stock.

Taxes & Import Charges

No surprise charges at delivery.

There are no additional taxes or import fees to pay beyond the amount shown during checkout. The checkout total is the final amount you pay.

Agreement to This Policy

By completing a purchase through the Bloomara website, you acknowledge and agree to the terms outlined in this Shipping & Delivery Policy.

Questions About Your Order?

Our customer care team is here to help with shipping or delivery questions.

Email: help@getbloomara.com